Frequently Asked Questions

Clinics

Yes, you do require an account.  This will provide us, as well as personnel, with your clinic details (ie. name, address, etc.) . Your credit card will not be charged until you book your personnel.

We offer 3 different fee structures: Daily Rate, Smile Pass (10 bookings, which don’t expire), and an Unlimited Smile Membership (inclusive of all temporary and permanent hiring fees).

Yes!  Please call or email us to discuss this further.

Once you have created an account, you may book your personnel.  1) Choose the date that you require someone. 2) Choose the personnel type that you require (RDA/RDH/Administrator). 3) Choose the name of the person you would like to book, or choose “any”.  Once you have booked, you and the temp will receive a text with your booking information, including office location and the day/hours requested. 4) Wait for their confirmation; if the booking is not confirmed by personnel within 4 hours, the booking will be reset and you may book someone else instead.  Please note: There will be no charge until booking is confirmed by personnel.

Please provide 24 hours cancellation notice. Our personnel have dedicated their own schedules to fit your
office’s booking. Please hold the same value for their schedule as they do yours.

Yes!  We are happy to find you the right fit for your office, whether it be an administrator, an RDA or an RDH.  Call or email us to provide us with further details about the position that you are looking to fill! 

We will try our best to find someone for you, however in the off chance that there isn’t anyone available, a credit will remain on your account.

Upon signing up with Smile and Company, temporary personnel are required to provide us with their registration numbers and resume information.  We then meet with each personnel, to learn more about them, their strengths, weaknesses and comfort levels within a dental clinic.

Yes, we confirm required registration for all of our personnel. If you would like to double check registration, you may do so here:
Registered Dental Hygienists
Registered Dental Assistants

Personnel

Yes, you do require an account.  This will provide us, as well as clinics with your information. Signing up for an account is easy, please use the form here.

Yes.  We promise that it will be brief, but we do require a meeting upon signing up with Smile and Company.  Clinics often ask us about experience level and comfort level, this meeting allows us to discuss these aspects with you.

No, our services are absolutely free for dental personnel to sign up.  Once you sign up, you can easily change your availability online.

Yes!  We collaborate with other businesses to provide continuing education on a monthly basis.

Smile & Company Affiliates

If you are looking to plan for the future of your dental clinic, check out our friends at Avail Dental Advice. They will help you with Practice Evaluations, Practice Transition Planning, Practice For Sale by Owner Coaching, Full Practice Transition and brokerage services, Practice Benchmark reviews and Practice Disaster Planning Prevention.

Still have more questions?
We are here to help.

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